Update by user Apr 23, 2013
All4cellular finally contacted after 9 or more months and sent me a voucher for the $45 I was out. I bought another bluetooth with the voucher from All4cellular and haven't had an issue with the company or product since.
I'm glad the finally stepped up to the plate. After that amount of time I must commend them for the effort.
Update by user Jun 12, 2012
I reported All4Cellular to this site, the BBB, and several other consumer sites several months ago. I have never heard back from the company and never gotten a response. Don\'t use this company, when things go wrong you\'ll be left holding the bag!!!!
Original review posted by user May 07, 2012
I purchased a Blueant Q2 in Nov 2011 from all4cellular.com. In Jan 2012 I was having problems.
I called and was told I could return the product for a refund or exchange the product for a new one. I ask at the time if I had problems with the replacement would I be able to return it and was told "YES" by their customer service agent Amanda. I told them to send me a replacement. Unfortunately my replacement died in April 2012.
When I called All4cellular they said it had been too long and there was nothing they could do. The manufacturer's warranty is for one year. I then spoke with a supervisor and was told the same thing, no replacement, no refund. I contacted BLUEANT in Jan 2012 when my original Q2 died and they informed me that I wasn't the original purchaser and as a result they couldn't warranty the product.
All4cellular is selling third party items and never explained the manufacturer's warranty didn't apply. So, I will never buy a product from All4Cellular again.
They are deceptive regarding the products they sell, They don't offer the manufacturer's warranty, They don't honor their warranty, and lie about the return & refund policy. STAY AWAY FROM THIS COMPANY.
Monetary Loss: $45.